In-Home Family Care Assistance - (602) 266-3433


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We are pleased and excited to be working with one of the leading Educational Institutions for Caregivers in the US to educate our Personal Care Assistants. Will are committed to offering only the best, most skilled and reputable candidates to our clients.  To do this, we start with rigorous screening and hiring practices.  But, to really ensure that every caregiver is consistent in their care, and sensitive to our clients' needs, we make sure that each and every one has completed our 61-hour training program. If you have recently been hired by CWC, welcome aboard!  Be proud of being selected to the CWC team.  We have turned down many to find you. You have been given instructions on how to complete the training.  

If you are considering becoming a team member, or using our wonderful caregivers, here is the course listing of our training program.  Please feel free to contact us with any questions you have about this.

PCA Course Outline

Note: Each section within a module is 1-2 hours in length.  Total Personal Care Aid Certificate course is 40 hours in length. In addition, our caregivers complete the intensive Alzheimer's, Memory and Dementia training program, which is an additional 23 hours, and can be viewed below.

Module 1: Becoming a Caregiver

  • Becoming a Caregiver
  • Duties of a Caregiver
  • Ethics and Personal Rights
  • Communicating with Others


Module 2: Basic Foundations for Care

  • Understanding Client Rights
  • Promoting Your Clients' Independence
  • Understanding Elder Abuse
  • Human Needs & Development
  • Body Systems and the Aging Process
  • Common Chronic Diseases in the Senior Population
  • Common Communicable Diseases in the Senior Population
  • Handling Difficult Situations and Behaviors


Module 3: Caregiving in an Emergency

  • Emergency First Aid: Burns and Poisons
  • Emergency First Aid: Heart Attack and Shock
  • Emergency First Aid: Choking and Falls
  • Emergency First Aid: Stroke and Wounds
  • Emergency First Aid: Other Sudden Emergencies


Module 4: Nuts and Bolts of Caregiving

  • Infection Control
  • Environmental Hazards and Safety
  • Promoting and Maintaining Good Mobility
  • Nutrition and Hydration
  • Elimination and Toileting


Module 5: Providing Personal Care and Services

  • Providing Personal Care
  • Instrumental Activities of Daily Living
  • Providing Skin Care
  • Measuring Vital Signs


Module 6: Crucial Skills

  • Observation, Reporting and Recording
  • End of Life Care
  • Managing your Work and Avoiding Caregiver Stress
  • Caregiver Conduct-Regulations, Co-workers and Families
  • Understanding Sexual Harassment and Misconduct


Alzheimer/Dementia/Memory Care Outline

Modules 1 and 2: Memory Loss and Aging
Module 3 and 4: The Diagnosis Process
Module 5: Learning to Communicate
Module 6 and 7: Daily Care Skills
Modules 8 and 9: Helping Families Cope
Modules 10 and 11: Environment is Important
Modules 12 and 13: Activities for Special People
Modules 14 and 15: Special Considerations for Food and Fluid
Modules 16, 17, 18 and 19: Managing Behavior Challenges
Module 20: Managing Pain in People with Memory Loss
Modules 21 and 22: Assessments and Care Planning
Module 23: Wandering