No, we are NOT the least expensive service! Aren't you glad?
There are many choices out there for in-home assistance. Some, in fact many, are less expensive than Care With Confidence… and for very good reason. When it is time to entrust your life or caring for a loved one to a trusted source, you want the peace of mind that comes from knowing you have selected the best. Would you entrust the life of a beloved child to the cheapest car seat on the market? Or, would you look into the quality and assurances that come with the better ‘brands?’ Do you drive your family in the lowest price and lowest crash-rated vehicle, on an unknown brand of tires with untested tread? Of course not.
Having just any Personal Care Assistant from any company, just choosing by price alone is much the same. It is often the old adage, “you get what you pay for."
In the world of offering the highest quality personal care assistants, there are management factors… the skill of hiring those with the right background and right, caring personality; the skill of creating and implementing the highest training standards; and, the skill of matching the well-trained employee with the right family. And, then there is the MONEY factor. Simply stated, in order to attract the best, we have to compensate them, in fairness, what they are worth to begin a working relationship with them, and then continue to pay them fairly to retain them, so they don’t leave you for a job that feeds their family a little better. They deserve that! We have been in the staffing business for more than 23 years! The industry average for time an employee spends with one company is a whopping 4-7 months, depending on who is reporting the statistic. Our employees stay with us for years, some have been with us continuously since we founded our parent company in 1986!
On average, we pay our PCA’s from $1-3/hour higher than competitive agencies. Even though there are associates direct costs in addition to this difference, such as payroll taxes, we ‘eat that difference’ and this translates to our charging the same $1-3/hour additional to you… again, giving you peace of mind and security. So, while we charge a little more, our margins are actually smaller. But, we think the added quality, peace of mind and security we can provide to you is worth it!
Our prices are based on the levels of care we provide (and, again, pay our caregivers, relating to this skill level). We will offer more detailed information about this when we have the privilege of meeting with you. Please remember, when comparing our prices, most other agencies will only talk about their lowest pricing and won't explain how your pricing will be higher until you meet, or worse yet, will start you low and constantly bump your pricing until it is far above the 'price leader' they started you at. We hold to our pricing, as long as level of care needed does not change. And, we'll guarantee that rate won't change for a minimum of 6 months, often much longer! To give you an idea, there are four distinct levels we utilize, along with a few sub-levels within each: